Overview of Our Privacy Statement
At the Law Offices of Eric Mercer we respect and protect your privacy and confidential information. As an accomplished Plymouth County and South Shore Massachusetts family law firm, trust is at the core of a successful relationship with our clients seeking legal advice regarding family law matters.
This Privacy Policy explains how we will treat your information when you visit our site, call or send an e-mail to us, or purchase our services. We are committed to transparency, responsibility, and confidentiality in the handling of all customer information under applicable laws and ethical rules.
About Us
The Law Offices of Eric Mercer is a Divorce and Family Law firm located in Massachusetts with over 30 years of experience. Our main office is 1234 Wilshire Blvd Ste 63, Los Angeles CA 90017. Eric Mercer and Associates offer full legal representation for individuals and families seeking the support of legal counsel in Plymouth, Brockton, Hingham, Bridgewater, and other municipalities throughout Plymouth County. This Privacy Policy is maintained by Eric Mercer and his associates, and covers all visitors to our website (https://plymouthcountyfamilylaw.com/) and all clients who seek assistance from the firm.
Applicability of this Privacy Statement
This Privacy Policy covers all information you enter through our website, forms, and communications you send to us, and all of the data you provide in any interaction with our attorneys and support staff. These terms also apply to prospective clients, current clients, and those who reach out to us for a free initial consultation. It has bearing on our use of information from clients using our divorce representation, custody, child support, fathers’ rights, or any other legal specialty.
Information We Collect from You
- Personal Identifying Information: Name, address, email and telephone numbers, and any other particulars that you share with us when you contact this office, or complete a web form requesting a consultation.
- Case Information: Your legal matter(s), including the names of persons involved, date(s), and circumstances of the matter, as you disclose to this office during a consultation or while we represent you.
- Website Usage Data: As you use the website, certain information is automatically recorded through cookies and log data by or through your computer including your IP address, browser type and version, device type, the pages visited, access time, and duration of use of a given webpage. The website may also use third-party analytics tools to improve your experience and the functionality of our website.
- Records of Communications: We may keep records of email communications, telephone calls, and other correspondence between you and this office.
- Payment Information: If you retain this office, we may collect billing particulars (i.e. address, preferred payment method) in order to ensure that we accurately process payment for our services. We do not store full credit cards on our servers.
How We Process Your Information
- To offer legal services that you request, including to provide legal representation in divorce cases, custody matters, and actions to dissolve a marriage or domestic partnership;
- To communicate with you concerning your legal matter, arrange a consultation with you as appropriate, and respond to your questions;
- To determine whether you qualify for a free initial consultation and whether our legal advice is a good fit for your particular case;
- To help us understand how you and other users make use of our Site so we can continue to offer relevant information and an optimal user experience;
- To meet our applicable legal, regulatory, and ethical responsibilities;
- To bill and collect payment for legal services rendered; and
- To assist with maintaining safety, fidelity, and security for our firm and users of our Site.
Legal Grounds for Processing and Using Personal Information
- Consent: Where you provide information to us voluntarily through our website or during intake for your consultation.
- Performance of a contract: Where you retain us to serve as your legal counsel.
- Compliance with a legal obligation: Where required by court order, government regulation, subpoena, etc.
- Our legitimate interests:
- To protect the security and integrity of our systems and services
- To help improve how clients communicate with us
- To properly operate our business
Sharing and Disclosing your Information
The Law Offices of Eric Mercer keeps all information relating to our clients confidential pursuant to the Rules of the Massachusetts Rules of Professional Conduct and applicable law. We do not sell, rent, or exchange your personal information with third parties. We may share information with:
- Staff members and/or attorneys within The Law Offices of Eric Mercer in order to provide legal services.
- Third parties which do business with us (e.g., IT, hosting or payment processing companies) that help us run our website and/or our business on an outsourced basis and only subject to confidentiality agreements.
- Courts, government agencies, or opposing parties when required to do so as part of representation of our clients and with your authorization or as required by law.
- Government regulatory agencies or law enforcement, when necessary to (a) comply with specific legal requirements or regulations; (b) cooperate with governmental entities in connection with such legal requirements or regulations; or (c) protect the interests, rights, safety, or property of our clients or others.
Confidential and Attorney-Client Privileged Information
As a law firm, we are ethically and legally bound to maintain the confidentiality of information that may be disclosed to us by clients and prospective clients. Attorney-client privilege protections will apply to all communications made for the purpose of giving you legal advice, regardless of whether you actually become a client of the firm. Our firm takes reasonable and commercially expedient measures to secure your data through electronic and physical means in order to prevent unauthorized access or disclosure.
Security of your Information
Law Offices of Eric Mercer takes the protection of your personally identifiable information very seriously and uses a variety of administrative, technical, and physical safeguards to protect against the loss, misuse, or destruction of the information you provide us. These security measures include:
- Secure, encrypted (SSL) connections to all online forms and communications
- Limiting access to client files and case information to authorized categories of personnel
- Regular staff training on confidentiality and data handling
- Secure digital and physical document storage
- Routine monitoring for system vulnerabilities and threats
We strive to employ commercially reasonable means to safeguard your data, but no data transmission over the Internet or electronic storage media can be guaranteed against security breaches. Should you have any reason to believe that your interaction with Law Offices of Eric Mercer is no longer secure, you should immediately notify us at [email protected] or (323) 454-4623.
Retention of your Information
The Law Offices of Eric Mercer maintains personal information only as required to provide legal services, comply with laws and regulations, and enforce agreements. Records of representation are retained for a period deemed reasonably necessary under Massachusetts laws and the rules and associated comments governing professional conduct, after which they are deleted or destroyed. Please contact the firm directly for more information about its policies with respect to retention and handling of private or protected information.
Your Rights and Choices
As a client or visitor to our website, you may have certain rights regarding information we may hold about you, including, but not limited to the following:
- The right of access to your personal information.
- The right of rectification (to correct, update or complete your personal information).
- The right to erasure (to delete your data subject to our legal and ethical retention obligations).
- The right of restriction of processing or objection to our processing of your data.
- The right to withdraw consent, subject to certain exceptions, where the processing is based on your consent.
If you wish to exercise any of these rights, please send us an email at [email protected] or call us at (323) 454-4623. We will take steps to respond to your request as quickly as possible in accordance with our legal and ethical responsibilities.
Children’s Privacy
Our site and services are directed to general audiences and not intended for minors. We do not knowingly collect information from minors. If you are a parent or guardian who becomes aware that your minor child has submitted information to us, please contact us immediately to enable us to remove such information from our servers.
Use of Cookies and Analytics Platforms
The Law Offices of Eric Mercer’s website employs the use of cookies and/or similar technology to track usage, improve the experience for the user of our website, and analyze web traffic. Cookies are small data files that are written to your computer that allow us to recognize you as a user in order to personalize preferences. We may use web analytics services, such as Google Analytics or their equivalents, to collect information about browser type, referring site, pages visited, and time spent on the website. The information collected is for internal use only in order to help us improve the functionality of our website. We do not combine any of this information with personally identifiable information.
You can change your browser preferences to refuse cookies or alert you when they are being sent; however, doing so may limit some functionality of our website. For more details, please refer to our Cookie Policy.
External Links to Other Platforms
This website may provide links or references to other parties’ websites, resources, or services that are not owned or controlled by the Law Offices of Eric Mercer. This Privacy Policy does not cover any external or third party websites. We encourage you to read the privacy policy applying to any external or third party website before providing any personal information. We are not responsible for such third-party content, privacy policies, or services.
International Transfers
The Law Offices of Eric Mercer services clients primarily in Massachusetts and the United States of America. If you are visiting this website from outside the United States, then your information may be transmitted, stored, and processed in the United States, where our computer servers and office are located. By visiting our website or working with us you agree to these terms for transfer of information to the United States as set out in this Privacy Policy.
Marketing and Other Communications
We may use your contact information from time to time to provide you with legal news and updates, newsletters, or information about our services that we think may be of interest to you. You will only receive this type of communication from us if you have opted in or requested information from us. You may opt-out of receiving direct marketing e-mails from us at any time by following the “Unsubscribe” link contained in our communication or by contacting us at [email protected]. We do not sell or rent your contact information to other third-parties for their marketing purposes.
California Resident Notice
Under California law (e.g., the California Consumer Privacy Act), California residents have certain rights regarding their personal information. We exclusively practice in Massachusetts, but we are mindful of California and other privacy obligations for California residents that contact or interact with us. Among other things, California residents have a right to:
- Seek disclosure of the categories and specific pieces of personal information collected;
- Seek deletion of personal information, subject to certain exceptions; and
- Learn about disclosure of personal information to third parties.
Please contact us at [email protected] or (323) 454-4623 if you wish to exercise these rights. We do not discriminate against our users based on whether they exercise any such privacy rights.
Ethical and Professional Responsibilities
As a law firm, the Law Offices of Eric Mercer complies with the Massachusetts Rules of Professional Conduct and all other relevant professional ethics rules concerning client confidentiality and privacy. We have internal policies in place to ensure that our staff and lawyers are aware of and comply with their duties to protect client information both during the attorney-client relationship and after the end of that relationship.
Update to this Privacy Statement
We may from time to time update or change this Privacy Policy to reflect changes in our business practices, legal requirements, or technology. All such material changes will be reflected on this page, along with the effective date of the change. We suggest you check this page periodically to make sure you remain informed about how we are protecting your information. All such changes are effective upon posting on this page. Your continued use of our website and/or our services following any such change will constitute your acceptance of those changes.
Data Privacy Contact Information
Consumers with questions, concerns, or requests related to this Privacy Policy or the way in which we handle personal information should contact the Law Offices of Eric Mercer
1234 Wilshire Blvd Ste 63
Los Angeles CA 90017
(323) 454-4623
[email protected]
https://plymouthcountyfamilylaw.com/
We will attempt to respond within a reasonable period of time and in a satisfactory manner to your inquiries or privacy concerns.
Your Consent and Agreement
By using our website, submitting information via forms on our site, or by utilizing the services provided by the Law Offices of Eric Mercer, you understand and agree that you have read and understood the Privacy Policy and that you authorize us to collect, use, and disclose your information as outlined in this Privacy Policy. Your use indicates acceptance of this Privacy Policy. If you don’t agree with our Privacy Policy, then please do not use our website or submit any information about yourself. Our goal is to make sure that we respect your privacy at every step of the way.
Client Privacy is our Priority
The Law Offices of Eric Mercer understands that your privacy and confidence is of utmost importance. We acknowledge that family law issues are of a particularly sensitive nature, and we pride ourselves on the highest level of confidentiality and security for our clients and prospective clients alike. Our commitment to ethical practice, transparency, and client-centered work makes us an affordable ally in this difficult time for families and individuals throughout Plymouth County and the Massachusetts South Shore.
Privacy Frequently Asked Questions
- Is my initial consultation confidential? Yes. All queries and consultations, whether or not you retain us to represent you, are treated absolutely confidential under the attorney-client privilege.
- Do you disclose my information to other parties? We do not release your personally identifiable information to unrelated third parties on an unrelated or unsolicited basis with the exception of providing legal services, as necessary, pursuing compliance with the law, or upon your expressed consent.
- How can I gain access to and/or correct my information? Call (323) 454-4623 or e-mail [email protected] to gain access to, correction of, or request deletion of your personally identifiable information.
- What can I do if I have a privacy concern? Please contact us directly at our office for timely response and resolution of all concerns. We take privacy seriously and will resolve any privacy issues promptly and comprehensively.
Closing Statement
The privacy of your information is as important to us as it is to you at the Law Offices of Eric Mercer. As you pursue your path through divorce, custody, support, or other family law matters, rest assured that what you tell us is strictly confidential and protected. For answers and to arrange your free and fully confidential initial legal consultation, call or e-mail us now at (323) 454-4623 or [email protected]. We will help you protect your rights and your private information moving forward.